Email Notification Preferences

Email Notification Preferences gives you control over the emails you receive from DCKAP Integrator.

Instead of receiving every notification, you can choose which operational and reporting emails you need and turn off the ones you don’t. This helps reduce inbox clutter while ensuring you continue receiving important information that supports your daily work.

The feature includes:

  • A Notification Preferences page for registered users
  • Email unsubscribe links for supported notification types
  • A public unsubscribe page for recipients who do not have a DCKAP Integrator account
  • Automatic enforcement of preferences before emails are sent

Email Notification Preferences allows users to:

  • Choose which supported notification emails they want to receive
  • Turn individual categories on or off
  • Unsubscribe from all supported emails
  • Manage preferences directly from email notifications

The system automatically checks your preferences before sending an email and excludes recipients who have opted out.

Key Benefits

This feature helps:

BenefitDescription
Reduce inbox noiseReceive only the notifications that matter to you
Improve productivityFocus on actionable notifications
Give users controlManage preferences without contacting support
Increase flexibilityChange notification settings whenever needed
Preserve critical communicationsImportant account and security emails continue to be delivered

Who Can Use It

Registered Users

Users with a DCKAP Integrator account can:

  • Access Notification Preferences from Account Settings
Notification Preferences Choose which emails DCKAP Integrator sends you. Every notification is on until you turn it off. Select all 4 of 4 emails on WORKFLOWS Job Notifications (failure) When a workflow run fails in any of your projects. Send Email Tool Notifications Emails sent by the Send Email step in your workflows. SYSTEMS Health Check Up Results of the health checks run on your connected systems. Scheduled Reports Reports delivered to you on the schedule you set up. Save changes
  • Enable or disable individual notification categories
  • Re-enable notifications at any time

Non-Registered Recipients

Recipients who receive DCKAP Integrator notifications but do not have an account can:

  • Unsubscribe from all supported notifications through a secure email link
Unsubscribe from DCKAP Integrator emails You’re receiving notification emails at twinkle@abc.com because a DCKAP Integrator account added you as a recipient. You don’t have a DCKAP Integrator account, so you can stop these emails here. Unsubscribe Want to manage which emails you get? Create a DCKAP Integrator account

They cannot re-enable notifications from the public unsubscribe page.

What You Can Control

You can choose whether to receive emails for the following notification types:

CategoryNotification Type
WorkflowsJob Notifications (Failure)
WorkflowsSend Email Tool Notifications
SystemsHealth Check Up
ReportsScheduled Reports

Note: Password resets, OTPs, account invitations, access changes, and other security or account-related emails cannot be turned off.

Manage Notification Preferences

Enable or Disable Specific Notifications

  1. Open Notification Preferences.
  2. Select or clear the notifications you want.
  3. Click Save Changes.
Notification Preferences Choose which emails DCKAP Integrator sends you. Every notification is on until you turn it off. Select all 4 of 4 emails on WORKFLOWS Job Notifications (failure) When a workflow run fails in any of your projects. Send Email Tool Notifications Emails sent by the Send Email step in your workflows. SYSTEMS Health Check Up Results of the health checks run on your connected systems. Scheduled Reports Reports delivered to you on the schedule you set up. Save changes

Your preferences are updated immediately, and future emails follow the new settings.

Enable or Disable All Notifications

Use Select All to turn all available notification types on or off at once.

The page also displays how many notification types are currently enabled.

Example

3 of 4 emails enabled

Unsubscribe from Emails

Supported notification emails include an Unsubscribe link.

The experience depends on whether the recipient has a DCKAP Integrator account.

Registered Users

When Logged In

  1. Click Unsubscribe in the email.
  2. The Notification Preferences page opens.
  3. Update your choices.
  4. Click Save Changes.

Your preferences are updated immediately.

When Logged Out

  1. Click Unsubscribe in the email.
  2. Sign in when prompted.
  3. After login, Notification Preferences opens automatically.
  4. Update your preferences and save.

Your updated preferences are applied to future emails.

Non-Registered Recipients

  1. Click Unsubscribe in the email.
  2. Verify the email address displayed.
  3. Click Unsubscribe.

You will stop receiving all supported DCKAP Integrator notifications for that email address.

After unsubscribing, the page displays a confirmation message.

Re-enable Notifications

Registered Users

You can re-enable notifications at any time.

  1. Open Notification Preferences.
  2. Select the notifications you want.
  3. Click Save Changes.

Non-Registered Recipients

The unsubscribe page does not support re-subscription.

To receive notifications again, you must:

  • Contact DCKAP Support
  • Or create a DCKAP Integrator account and configure your preferences

Troubleshooting

IssueSolution
Save Changes is disabledModify at least one preference before saving.
Notification Preferences does not open from the email linkSign in to your account and try again.
Unsubscribe link is invalidUse the latest email you received.
You still receive password reset or account emailsThese communications cannot be disabled.
You want notifications again after unsubscribing without an accountContact DCKAP Support or create an account.

Frequently Asked Questions

Can I turn off all DCKAP Integrator emails?
No. You can turn off supported notification emails, but security and account-related emails always remain enabled.

Can I unsubscribe directly from an email?
Yes. Supported notification emails include an unsubscribe link.

Can I control individual notification types?
Yes. Registered users can manage each available notification separately.

What happens if I unsubscribe without an account?
You stop receiving all supported notification emails for that address.

Can I subscribe again later?
Registered users can update preferences anytime. Non-registered recipients must contact support or create an account.

What happens if I create an account after previously unsubscribing?
Your notifications remain disabled until you save new notification preferences.

Glossary

TermDescription
Notification PreferencesSettings that let you control which supported DCKAP Integrator emails you receive.
Notification TypeA category of email notification that can be enabled or disabled.
Registered UserA user who has a DCKAP Integrator account and can manage notification settings from Account Settings.
Non-Registered RecipientA person who receives DCKAP Integrator emails but does not have an account.
Unsubscribe LinkA link included in supported email notifications that allows recipients to manage or stop notifications.
Job Notifications (Failure)Alerts sent when a workflow or job execution fails.
Notification HandlerNotifications generated by the Send Email workflow step.
Health Check UpSystem health notifications that help identify operational issues or service disruptions.
Account & Security EmailsEssential emails such as password resets, OTPs, account confirmations, invitations, and access-related notifications. These cannot be disabled.