Notification

Sends an email from the workflow to the given recipient list.

Options

• Send To – Recipient emails in comma-separated values
• Subject – Subject line of the email. Keep it short.
• Character Set – To be interpreted in the emails. Options: US-ASCII, ISO-8859-1, UTF-8
• Content Transfer Encoding – Mail encoding method. Options: Quoted Printable, Base64, 7Bit, 8Bit, Binary
• Message Type – Plain Text for sending string messages. HTML for sending mail as per a template
• Dynamic Data – Only for the HTML message type to pass the dynamic data. Provide in JSON format.
• Message – Email Content or Body.

Examples

Plain Email

• Subject: Plain Text Mail Demo
• Character Set: US-ASCII (Default Value)
• Content Transfer Encoding: 7 bit (Default Value)
• Message Type: Plain Text

• Message:

  Dear Sir,
  This is to inform you that we received your ticket.
  

HTML Email without dynamic content

• Subject: HTML Static Mail Demo
• Character Set: US-ASCII (Default Value)
• Content Transfer Encoding: 7 bit (Default Value)
• Message Type: HTML

• Message:

  html
<html>
<head>
<h1> Line1 </h1>
</head>
<body>
<i>This is a mail to communicate that we are working on your ticket </i>
</body>
</html>

HTML Email with dynamic content

• Subject: Dynamic HTML Mail Demo
• Character Set: US-ASCII (Default Value)
• Content Transfer Encoding: 7 bit (Default Value)
• Message Type: HTML

• Dynamic Data

  json
{
"keys": ["Name","Age","Company"],
"records": [
{"name": "Alex", "age": 25, "company": "DCKAP"},
{"name": "David", "age": 28, "company": "DCKAP"}
] }
  * Message:

  “`html
  <!DOCTYPE html>
  
  

  
  

          <td>{{key}}</td>
  
       </tr>
       <tr>
  
                            <td>{{value}}</td>
  
                    <tr></tr>
  
       </tr> 
    </table>
  

  
  
  “`